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Signing in

To sign in you need three things. Your administrator gives you all of them.

You'll be asked forWhat it is
Tenant CodeA short code that identifies your organisation in Trade Manager. Everyone in your organisation uses the same one.
UsernameYour personal login name.
PasswordYour personal password. Never share it.

To sign in​

  1. Open Trade Manager in your web browser.
  2. On the Sign in to continue screen, enter your Tenant Code, Username and Password.
  3. Select Login.

You'll arrive on the Dashboard. See Finding your way around.

Screenshot coming soon: The sign-in screen
The sign-in screen

To sign out​

  1. Open the user menu (top-right corner of the screen).
  2. Select Logout.
Shared computers

Always sign out when you finish on a shared or public computer.

Trouble signing in?​

  • Check the Tenant Code first. It's the part people most often get wrong.
  • Passwords are case-sensitive: check that Caps Lock is off.
  • If it still doesn't work, ask your administrator to check your account.