Risk and performance
Where: a supplier → Risk and performance.
Who: supplier.risk.view / .manage (feature Risk); supplier.performance.view / .manage
(feature Performance).
Both profiles hold your own assessments, entered by hand. Trade Manager doesn't call credit agencies or calculate these figures from orders and deliveries yet.
Risk profile
| Field | Range | Example (Northstar) |
|---|---|---|
| Overall risk | LOW, MEDIUM, HIGH, CRITICAL, UNKNOWN | MEDIUM |
| Risk by area: financial, operational, delivery, quality, compliance, geopolitical, cyber security, environmental | Same levels | LOW, MEDIUM, MEDIUM, LOW, LOW, LOW, MEDIUM, LOW |
| Single-source supplier | Yes or No | Yes (only source of our own-label cleaning range) |
| Business continuity plan available, Disaster recovery plan available | Yes or No | Yes, No |
| Insurance verified, Insurance expiry date | Date required when verified | Yes, 2027-03-31 |
| Credit check completed, Credit check date | Date required when completed | Yes, 2026-09-15 |
| Credit score | 0–1000 | 712 |
| Financial review date, Next risk review date | Next on or after financial | 2026-09-15, 2027-03-15 |
| Risk owner, Risk notes | Omar; find a second source for own-label range |
The register filters Overall risk and Single source find suppliers you depend on most.
Performance profile
| Field | Range | Example |
|---|---|---|
| Overall rating (0-5) | 0.00–5.00 | 4.2 |
| Quality, Delivery, Service, Commercial, Price competitiveness, Innovation, Responsiveness, Sustainability ratings | 0.00–5.00 each | 4.5, 3.8, 4.3, 4.0, 3.9, 3.0, 4.4, 3.5 |
| Average lead time (days) | 4.6 | |
| On-time delivery %, Order accuracy % | 0–100 | 92, 98 |
| Rejection rate %, Defect rate %, Return rate % | 0–100 | 1.5, 0.8, 0.5 |
| Average response (hours) | 6 | |
| Supplier score (0-100) | 0.00–100.00 | 84 |
| Last review date, Next review date | Next on or after last | 2026-10-31, 2027-04-30 |
| Review notes | Delivery slipped in September; improved since. |
The overall rating and score are what you enter; they aren't averaged automatically. Use Minimum overall rating (0-5) in the register to list your best suppliers.
Next: Finance.