Dispatch an order
Dispatching records that goods have left the warehouse. It takes them out of stock.
Where: the order → Dispatch. Who: sales.order.dispatch and the Inventory module.
When can I dispatch?
Hover over the greyed Dispatch button to see why it's not available yet.
Dispatch goods
- On the order, select Dispatch.
- The Dispatch Sales Order page lists each line:
| Column | Meaning | Example (T-shirts) |
|---|---|---|
| Product | Product and variant | Cotton T-shirt (Blue, Large) |
| Ordered Qty | How many were ordered | 10 |
| Already Dispatched | Sent before | 0 |
| Remaining | Still to send | 10 |
| Qty to Dispatch | Enter how many you're sending now | 6 |
- Enter Qty to Dispatch for each line you're sending (0 or empty for lines you aren't).
- Select Dispatch Selected Lines.
The page shows the order's dispatch state: No Dispatch, Partially Dispatched or Dispatched.
| Message | Meaning |
|---|---|
| "Quantity cannot be negative." | Enter 0 or more. |
| "Cannot exceed remaining quantity." | You entered more than is left to send. |
| "Enter a quantity greater than 0 to dispatch." | Every line is 0. |
Partial dispatch: sending in parts
Example: only 6 T-shirts are ready on Monday.
| Dispatch | Mugs (ordered 40) | T-shirts (ordered 10) | Order status |
|---|---|---|---|
| Monday | send 40 (remaining 0) | send 6 (remaining 4) | Partially dispatched |
| Thursday | (nothing left) | send 4 (remaining 0) | Dispatched |
Use View Dispatch on the order to see what's been sent.
What happens to stock
Dispatching takes the goods out of the warehouse's default location. In Inventory you'll see a SALE_DISPATCH movement, and On Hand goes down.
The stock deduction happens just after the dispatch is saved. If the default location doesn't hold the goods (or has no stock record), the order still shows as dispatched but stock isn't deducted. After dispatching, check Inventory Balance and Stock Movement.